Terms and Conditions



>> Payment and Deposit

Reservation

1. Deposit :
To ensure your reservations are processed and confirmed, a deposit of $300 is due upon registration for the tour. The check or money order is to be made payable to HEF. A $35 fee will be charged for any returned checks.
2. Balance :
The remaining balance is due 60 days prior to departure. Delay of the payment of the remaining balance will result in cancellation of your reservations.

Cancellation

The following will be charged or refunded accordingly when you cancel your tour reservation:

1. If cancellation occurs more than sixty (60) days prior to departure, $100 per person will be assessed and will not be refunded to cover the expense of arrangements made for the tour on behalf of the individual's).

2. If cancellation occurs from sixty (60) days to fifteen (15) days prior to departure, $300 per person will be assessed and deposit will not be refunded.
In addition to the above stated cancellation charges, if airline tickets have already been issued at the time of cancellation (regardless of number of days prior to departure), the traveler will be assessed an additional airline cancellation penalty and service charge pursuant to the airlines rules and regulations.

3. If cancellation occurs from fifteen(15) days to seven(7) days prior to departure. $950 will be the maximum cancellation fee assessed per person. Visa process fee is not refundable.

4. If cancellation occurs within seven (7) days of departure, there will be no refund.

5. Written notice of cancellation must be received by HEF either by mail, fax or e-mail. Oral cancellation by phone will not be accepted.

>> Travel Document

A valid passport is required, and the expiration date cannot be less than 6 months from the departure date. HEF will not be responsible for any delays, damages, and/or losses, including missed portions of the tour, which are related to missing travel documents.

>> General Information:

If you should require more than one registration form, you are authorized to make additional copies providing the forms are used solely for the purposes of the Hope Education Foundation program. Please make certain that all relevant information is completed on the form. Incomplete information will result in processing delays. Please make payment payable to Hope Education Foundation. The address is: 533 South Atlantic Blvd , Monterey Park , CA 91754 .

>> Contacts:

Tel.: (626) 282-6660
Fax: (626) 300-3886
E-mail: info@hope-edu.org